Let’s Look Into Your
Digital Operations

Speed and Scale for
a Better CX

Fuel your CX with aligned and agile operations, and a whip-smart approach to process

A boutique Digital Ops advisory, Zee Jay helps you orchestrate work across teams—so you can better compete in the modern world.

Marketing

Plans & activation for omni-channel engagement

Creative

Creative ops & the content supply chain

Sales

Right marketing content at the right time

IT / PMO

Aligned initiatives enterprise-wide

With so much technology at our fingertips, what’s keeping organizations like yours from keeping up with change?

  • 30%
    Costs trimmed by rewiring marketing for speed, collaboration and customer focus
    75%
    Consumers who’ve tried a new store, brand or a way of shopping during pandemic
    75%
    Grocery orders to be picked up curbside or in store by 2023
  • 40%
    Increase of marketing message volume (emails, texts & push notifications to consumers) in 2021
    15%
    Growth achievable not by changing what marketing does, but transforming how work is done
    45%
    Repetitive work tasks automated/augmented by “digital co-workers” powered by AI, robotics, RPA
  • 60%
    Enterprises digitalizing work experience in 2021, transforming employer/employee relationships
    80%
    Increase in U.S. labor productivity by 2035 due to AI in the workplace
    75%
    Organizations using new, external data sources to make cross-functional decisions in 2021
  • 20-25%
    Workforces that will work from home 3-5 days a week after pandemic
    30%
    Executives who plan to reduce office space post Covid-19
    2x-3x
    Share of e-commerce growth since pre-pandemic

Partnerships & Affiliations

Helping us fuel the content supply chain with thought leadership and technology

What We Do

Zee Jay Digital brings forward operational principles that optimize customer engagement—and transform the enterprise.

  • Operating Model Design

    Structure for a constantly changing world

  • Organizational Transformation

    Break down silos, boost accountability

  • Operational Transformation

    Converge, collaborate, compete

  • Technology Transformation

    Get the most of what you’ve got

What our
clients are
saying

  • “Folks see the power of automation because we’re not in the office. When it comes to communication, collaboration and coordination it’s key.”
    Derrick Greene, Marketing Services Director of Program Management, FMCNA
    Case Study
  • “Our $14 billion market cap, 80-year old company leveraged senior buy-in secured up front to put needed strategies, processes and automation in place to help the company better compete in the modern world.”
    Bradley Smith, Senior Manager, Content Strategy & Operations, PerkinElmer
  • “Zee Jay was the catalyst for reaping benefits of digital transformation, letting us connect corporate strategy with marketing outcomes.”
    Sara Spille, Marketing’s Third-Party Systems Platform Manager, Kroger
    Case Study

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the loop

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