Enterprise Application Trainer 1 (EAT1)

Zee Jay helps organizations structure and compete in a digital world. We transform a company’s digital operations—and the orchestration of people, process and technology across internal and external teams—for a digital employee experience with Workfront Work Management.

About this position

Zee Jay Digital is seeking a highly motived individual to serve as an End User Trainer. We’re looking for an exceptional professional with a track record in the deployment of technological and organization changes.

You will work in small teams with colleagues and clients to build and maintain training programs for system administrators and end users.

Minimum required skills

  • 3 -5 years of experience developing and implementing training goals and strategies, based on broader organizational goals
  • Experience building, interpreting, and communicating performance metrics to senior leadership
  • Detail-oriented with the ability prioritize, manage and complete multiple projects on tight timelines
  • Excellent interpersonal, written and presentation skills are a must
  • Human Capital Management industry knowledge preferred
  • Ability to gain a thorough understanding of a technical, complex product

Minimum required experience

  • Work with colleagues to plan, schedule, and facilitate multiple training programs
  • Coordinate team(s) to maintain a rotating schedule of training facilitators
  • Assist with Train the Trainer programs and sessions to ensure high-quality trainers
  • Work with client leaders to align training programs and strategy to evolving team needs
  • Build comprehensive knowledge of vendor product
  • Partner with SMEs to continuously validate training content, keeping both training concepts and collateral up to date
  • Collect feedback from trainees, analyzing and reporting on the data to drive results and learning effectiveness

Travel

  • Ability to travel up to 50% (While up to 50% travel is a requirement of the role, due to COVID-19, non-essential travel has been suspended until further notice.)

Position may be contract or full employment.

Zee Jay Digital is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national or ethnic origin, disability, marital status, veteran status or any other occupationally irrelevant criteria.

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Opportunities

We are the leader in digital and marketing operations.

Founded in 2017, Zee Jay’s a roll-up-your-sleeves, get-your-hands-dirty kind of organization. If you’re willing to leave pretentiousness at the door, are up for productive interruption in your day, and ready to make contributions that really matter, you’ve landed in the right place.

In partnership with the world’s most innovative enterprise software companies, the Zee Jay team is a fast-growing group known in the industry for serving clients well.

The way we see it, understanding how relationships between buyers and sellers have changed over the last three decades is key to the value Zee Jay brings.

The lens we look through

The way we see it, understanding how relationships between buyers and sellers have changed over the last three decades is key to the value Zee Jay brings.

From database marketing then, to digital relationships now, we’ve stayed grounded in best-practice technology implementation, change management, and human capital management. At the same time, the Zee Jay team has continuously applied new, more agile delivery models and solution advances to deliver benefits in weeks, not months. Our singular focus is investing in our client’s ROI to help them succeed.

How we think about team work

Zee Jay feels more agency than consultancy. Our people and clients sense the difference right away. Here it’s about chemistry over rigid roles; collaboration over pecking order; and trust that trumps everything else. Everyone has an impact, and busy work’s not part of the job.

Technologists, career creatives and marketers, consultants with Big 4 experience … and change agents. We come together in times of intensity and sacrifice, recuperation and reward. We’re on the boat together, supporting clients and each other in ways most of us have never experienced before.

Why do partners and clients call Zee Jay again and again? They count on our unique blend of warmth, tenacity and proactivity in everything we do, and it keeps them coming back for more.

Why do those who’ve never worked with Zee Jay choose us? We expect, embrace and thrive on inevitable business development fire drills that let us demonstrate rigor and responsiveness unique in our space.

If you value what we value, reach out.

  • An ethical, honest, respectful culture.
  • A modern mindset that keeps pace with marketing technology and digital operations.
  • A desire to work with people who are practical and reasonable.
  • A focus on not failing, not dropping balls, and not losing sight of why we’re here.

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